It was 9.53 am & sarayu was furiously trying to loggin ,into the site of a leading brokerage firm ,having an all india presence ,where she held an account for trading. She was mumbling to herself about the tasks to be done & trying to remember the password simultaneously ! By 10.01 am , she was logged in in & scanning the days price movements furiously ....as she had to get dressed & go out in the next half hour. The screen was flickering & dancing......maybe because she had logged in after a week of shifting from her old broker.
"That f****** b ****** she fumed mentally . He had lost her a few lakhs of rupees in the last 2 years with his mismanagement & negligence . imagine his audacity in telling in her that in fact ,they were providing her an excellent service & doing her a favour .......by maintaining her account .....where as it was the reverse !
My foot .............sarayu mentally stomped her feet at her workstation , which held her computer,paper & stationery. Even that shook mildly in protest agianst her rage. In fact the situation was reverse .....as sarayu prided herself on her brains & money-making skills. None in her brokers team could match up to that.....Why most of them on normal trading days didn't even remember the codes of the scrips or the opening price of a particular stock.
Oooooooh........it was getting late & she did not wan't to go into that particular slot of her past.....as that made her blood boil, on apst trades lost , shares auctioned Or overbought.She was no noveice in this field . She had been at it for the last seven to eight years . Certainly she was no harshad mehta but maybe in time would get there !
She wanted to concentratae on the present......where she had more important things to look into !
"Ranbaxy.......was at 486 rs today ......."Yesterday it was trading at rs 466......20 rs increase......must try to sell !
"Tata teleservices.......OOOOH.....where was the god-damned price.........ah there it was .!....right at the bottom .it was trading at rs 38 today .......2 rs on the upside than yesterday ! ....not much of a margin.....
oooh .....why did the markets have to fall......this 2008 has not begun on an auspicious note !
"Arvind mills .........was still at the same price as yesterday......54....54.10.....53.90......again 54......54.20....No concrete movement there also .....mumbled sarayu to herself distractedly ......while working the mouse-pad!
10:12 am ,she finally put a sell order on alembic & arvind mills & waited for the screen to show the acceptance statement......but no response as the computer was slow.She again tried to loggin & retreive that information......but the module refused to open......
Frustrated , she abandoned her efforts in that direction & tried to check her emails received. After another 5 minutes , she want back to the unopened module & tried to check the status report on orders executed......
Curiously the module showed blank .......inspite of putting 5 trades for sell.Now sarayu panicked.......today was the third day ,when the markets had rallied....if she lost this selling opportunity , she would be stuck with obsolete shares. Yesterday also the same thing had happened .......
Sarayu hurriedly dashed to the living room & picked her fathers cell-phone & dialed the helpdesk # of her broker.To her annoyance ....it was busy.....just like yesterday......mumbled she to herself distactedly !
She tried to calm down & called agin after a gap of few minutesfrom her desk . she was guilty of using his phone....but the landline did not extend to her computer area. .......same response ! Disgusted she wanted to throw the cell-phone out of the window . ........her brain had stopped functioning in the fog of anger .
After some more moments........eureka ......she got a brainwave to call the other branch & seek help.Mean-while the prices kept fluctuating.....ranbaxy was now 470......arvind mills 55.05.....tata.....37.40 & so on & so forth !
Hurriedly she dug up the visiting card of the "R BRANCH " from the interiors of her hand-bag & dialled.....2 rings & a voice answered . Sarayu identified herself & shot a question to the girl on the opposite side "Why are my orders not reflecting in the trade & reports module? "
Answer from the other end ....... "I don't know"?
"Sarayu screechily ......what do u mean by that "?
the voice at the other end nervously .......wait a minute ! i will put you onto the concerned person !
Sarayu : helplessly holding on ........
After a few moments the voice at the other end coldly reverted ........this is not the helpdesk # .U have to call the helpline & the line went dead !
Sarayu was stunned at this take of events & hastily dialled the same # again & demanded some help....but received the same non-commital reply. She ran out of patience & her face became red with righteous anger, sitting at her home !
She let the girl ath the other end have it royally .......
" What do u mean ? call the helpline .........
" Aren't u supposed to help......as that # is busy !
eeer......yes maam.......e....e...r....... eh maam ......from the other side !
Sarayu authoritatively demanded : "PUT YOUR CANTRE MANAGER ON ?
SARAYU AGAIN : is there nobody at your end to answer these technical queries .......
The voice athe other end : " Don't shout maam "............
"That was it ! sarayu lost the thin control on her emotions & let the b**** have it .......
"What do u mean ? Its my money which is being lost !Not yours ...........
"aren't u paid to help us?........isn't your pay-check coming from our a/c money ?When u came to open the a/c ....u promised all help would be available. This rise in the markets may not come for a few mnonths again & who is responsible for this trade opportunity loss? Will u reimburse me for the same from your pocket ?
Sarayu practically roared the last statement into the phone & slammed the receiver. Her mother was watching from the periphery of the room ......but sarayu was unaware of it....as she was too caught up in the emotions of deceit & loss !
Yes deceit......beacuse her previous broker also used to avoid her calls like this.....
loss........yes of her time......her preciously earned profit .......& money invested.
After all it was hard to make money & survive nowadays .....what with competition ...........few job openings & decent pay for long work hours ! It was difficult at times to make ends meet ......forget taking a decent holiday!
SHE WAS HURT THAT THE RICH GOT RICHER & THE MIDDLE-CLASS REMAINED WHERE THEY WERE, WHAT WITH THEIR MORALS & PRINCIPLES. AFTER ALL WHO WAS NOT MAKING MONEY THROUGH AN ALTERNATE CHANNEL ......WHO WAS NOT MINTING THE SO CALLED EASY MONEY......WHY NOWADAYS SHOP-KEEPERS & GROCERY VENDORS ALSO DABBLED IN THE STOCK MARKETS & TOLD U CONFIDENTLY ............arrre......aaj to chaandi ho gayee !!!!& even gave u a few tips freely in the process.
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